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Getting QuickBooks Error 1335? Here’s How to Fix It Easily

  • quickbookserrors
  • 2 days ago
  • 6 min read


QuickBooks is an essential tool for small to mid-sized businesses looking to manage accounting, payroll, and finances with precision and convenience. However, like all software, it isn't free from occasional errors. One such common and frustrating issue is QuickBooks Error 1335, which typically arises during the installation or update of QuickBooks Desktop. This error can prevent users from proceeding with the installation, bringing business operations to a halt.

If you’re encountering QuickBooks Error 1335 and are unsure of what it means or how to resolve it, this detailed guide will walk you through everything you need to know to fix the issue effectively.



What is QuickBooks Error 1335?


QuickBooks Error 1335 is an installation-related error that usually appears when the system is trying to access or read a necessary .cab (cabinet) file during the installation or update of QuickBooks Desktop. These CAB files contain compressed installation data that are crucial for setting up the software.


Common Error Messages Include:

  • “Error 1335: The cabinet file [filename.cab] required for this installation is corrupt and cannot be used.”

  • “Error 1335: The cabinet file ‘data1.cab’ required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.”



Why Does QuickBooks Error 1335 Occur?


There are several potential reasons behind this error. Understanding the root cause will help you apply the right fix. Here are the most common triggers:


1. Corrupt or Damaged Installation Files

If the installation files, especially the cabinet files, are damaged or incomplete, the installer cannot proceed, resulting in Error 1335.


2. Faulty or Scratched Installation Disk

When installing from a CD or DVD, any scratches, dust, or physical damage can corrupt data during the reading process.


3. Interrupted Internet Connection

If you're downloading QuickBooks from the internet, a disrupted or slow connection can cause incomplete downloads or file corruption.


4. Insufficient System Resources

Low RAM or limited disk space can interfere with installation, especially when decompressing large files like .cab files.


5. Antivirus or Firewall Interference

Some security software mistakenly flags installation files as malicious, blocking or interrupting the installation process.


6. Windows System Issues

A corrupt or unstable Windows OS (e.g., damaged system files or registry errors) can also lead to this error.


Signs That You’re Experiencing Error 1335


Here are the symptoms that typically indicate QuickBooks Error 1335:


  • Installation freezes or crashes mid-way.

  • You see error messages referencing "Error 1335" and a cabinet file.

  • Windows becomes sluggish or unresponsive during installation.

  • QuickBooks setup is incomplete or fails to launch.



How to Fix QuickBooks Error 1335 Easily


Let’s dive into the step-by-step methods you can use to resolve this issue quickly. Make sure you follow each solution carefully. If you need expert help at any point, feel free to call 1-877-200-7013 for live assistance.


Solution 1: Repair or Re-download the Installation Files

If the issue lies in a corrupted or incomplete installer, the best fix is to download the QuickBooks installation files again from the official Intuit website.

Steps:


  1. Go to the QuickBooks Downloads Page.

  2. Select your version (Pro, Premier, or Enterprise) and year.

  3. Download the full installation package.

  4. Run the installer as an administrator.


Note: Make sure your internet connection is stable during the download.

Solution 2: Install QuickBooks in Safe Mode

Installing QuickBooks in Safe Mode helps avoid conflicts from third-party apps or drivers.

Steps:


  1. Press Windows + R, type msconfig, and hit Enter.

  2. Go to the Boot tab and check Safe Boot.

  3. Select Minimal, click OK, and restart your computer.

  4. Try installing QuickBooks again.

  5. After installation, return to msconfig and uncheck Safe Boot to reboot normally.


Solution 3: Use the QuickBooks Install Diagnostic Tool

Intuit offers the QuickBooks Tool Hub, which includes the Install Diagnostic Tool designed to fix installation issues automatically.

Steps:

  1. Download the QuickBooks Tool Hub from Intuit’s official site.

  2. Install and launch the tool.

  3. Go to the Installation Issues tab.

  4. Click on QuickBooks Install Diagnostic Tool.

  5. Let the tool run (it might take 15–20 minutes).

  6. Reboot your computer after the scan and attempt the installation again.


Solution 4: Temporarily Disable Antivirus and Firewall

Security software can sometimes block the installation files. Temporarily disable them before installing QuickBooks.

Warning:

Always turn your antivirus and firewall back on after the installation is complete.

Steps:

  • For Windows Defender:

    1. Open Windows Security > Virus & Threat Protection.

    2. Click Manage settings under Virus & Threat Protection settings.

    3. Turn Real-time protection off temporarily.

  • For Third-party Antivirus:

    • Refer to the specific vendor’s website or support page to disable it.


Solution 5: Clean Installation of QuickBooks Desktop

If a regular installation fails, perform a clean install, which removes all damaged files and registry entries related to QuickBooks.

Steps:

  1. Uninstall QuickBooks via Control Panel > Programs > Uninstall a program.

  2. Use the QuickBooks Clean Install Tool from the Tool Hub.

  3. Reinstall QuickBooks using a freshly downloaded installer.

This ensures all remnants of the previous failed installation are removed.


Solution 6: Check Your System Requirements

Ensure your computer meets the minimum system requirements to run QuickBooks. Insufficient RAM, disk space, or an outdated OS can cause this error.

Minimum Requirements:

  • Processor: 2.4 GHz minimum

  • RAM: 8 GB (16 GB recommended)

  • Disk Space: 2.5 GB for installation

  • Operating System: Windows 10 or 11 (64-bit)

Upgrade your system if it falls short of these requirements.


Solution 7: Manually Replace the Cabinet File (Advanced)

If the installer is only failing at one specific .cab file, and you have access to another working installer or CD, you can replace the corrupt .cab file manually.

Steps:

  1. Identify the name of the corrupted .cab file from the error message.

  2. Obtain a working copy of the same version of QuickBooks (either another CD or ISO).

  3. Copy the working .cab file and paste it into the installation folder, replacing the damaged one.


Caution: This method is for advanced users. Proceed carefully, or call 1-877-200-7013 for assistance.

Solution 8: Perform a System File Check (SFC Scan)

Corrupted system files may block or interfere with the installer.

Steps:

  1. Open Command Prompt as Administrator.

  2. Type: sfc /scannow

  3. Press Enter.

  4. Let the scan complete. It will attempt to repair corrupted system files automatically.


Afterward, restart your system and retry the installation.


Solution 9: Install on a Different User Account

Sometimes, user permissions may interfere with installations. Try installing QuickBooks under a new Windows user account with admin rights.

Steps:

  1. Go to Settings > Accounts > Family & Other Users.

  2. Click Add someone else to this PC.

  3. Create a new local user account with administrator privileges.

  4. Log into that account and run the QuickBooks installer.



Preventing Error 1335 in the Future

Once you've resolved Error 1335, follow these best practices to avoid it down the road:

  • Always download QuickBooks from official sources.

  • Ensure your system is updated with the latest Windows patches.

  • Run periodic disk cleanup and malware scans.

  • Maintain a stable internet connection when downloading software.

  • Keep your antivirus up-to-date, but whitelist QuickBooks files.



When to Call for Help

While the above solutions resolve Error 1335 in most cases, some users might face persistent problems due to deeper system conflicts or hardware limitations. If you've tried all the fixes and still can’t proceed, it’s time to get help from a certified QuickBooks expert.


Call 1-877-200-7013 to Speak With a QuickBooks Installation Expert

Our trained professionals are available to help you troubleshoot Error 1335 and other QuickBooks installation or update issues. We offer:

  • Fast diagnosis and repair

  • Clean installation services

  • 24/7 availability

  • Friendly, U.S.-based support



Final Thoughts


QuickBooks Error 1335 is frustrating but not uncommon, especially during installations involving large compressed files like .cab files. Fortunately, with the right tools and step-by-step solutions, you can resolve the issue yourself or get expert assistance when needed.



Whether you're installing QuickBooks for the first time or upgrading to a newer version, following the practices outlined above will save you time and stress. Don’t hesitate to contact support if you get stuck—call 1-877-200-7013 and let the professionals handle it for you.

























 
 
 

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